Traci G Ugh

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Never received order

Digital Supply USA - Never received order
I placed an order on 10/28/23 and never received an email confirmation and haven't received my order yet
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Loss:
$76

Preferred solution: Deliver product or service ordered

Byrd J Wan
map-marker Tampa, Florida

Cancel Oder

Digital Supply USA - Cancel Oder
I want to cancel my order the number is 1672 i mistakenly ordered the wrong Idem and put the wrong address
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User's recommendation: Cancel my Oder

Lisa M Yuu
map-marker Los Angeles, California

Never received order#132921

Updated by user Nov 01, 2023

Health Central USA.com. is showing to be the ones that cashed my check through my checking account.

The delivery was out of Dallas Texas. When I Googled DR.B*** the website showed different toothpaste I picked one I ordered it and it never came.

Initially they sent me either a text or an email confirming the order but I can't find it on my phone at all it's like it's just gone and I've never heard a word from him since. So I'm out $19.48 which really stinks.

Original review Nov 01, 2023
You're online staff wants me to give them my credit card and pay more money for them to get to the bottom of the problem are you kidding me you think I'm going to put my information down again I'm already out $20 and you don't have a direct phone that I can talk to a person. I would really appreciate a call back 805-459-**** and get some real customer service no one likes to be taken advantage of and out money from something they've ordered. Thank you
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Fay C Hky

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Verified Buyer
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Verified Reviewer
| map-marker Lewiston, California

Where is my order?

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Digital Supply USA - Where is my order?
Digital Supply USA - Where is my order? - Image 2
Digital Supply USA - Where is my order? - Image 3

On June 26, 2023, I ordered three bottles of country life bio rotten complex 90 tablets per bottle. They refunded that money $69.23, they said it was an $69.23, they said it was out of stock and would be back in stock on July 17, and I re-ordered four bottles of country and I re-ordered four bottles of country life bio retina complex 90 tablets per bottle, as was told to re-order it, A total of $83.96 plus they are charging me $39.98 shipping.

I had received an email saying anything over $40 was free shipping. My problem is I want my order.

Or I want the full amount of $123.94 refunded back to my credit card. Very pissed off customer

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User's recommendation: Be careful with what you’re ordering on how much you spend check into them

Francisco Yjp

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Verified Reviewer
| map-marker Baton Rouge, Louisiana

Never received order

I never got my order that I paid $21.10 for. I left a message on an answering machine with my cell phone number for a call back. I never got a return call. It has been five days since I left the message. It's a shell and scam "company." Smh
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User's recommendation: Don't do business with these people.

Francisco Yjp

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Verified Reviewer
| map-marker New Orleans, Louisiana

Never received order

My review is about Digital Supply USA. I ordered three bottles of deodorant from this company. It was on EBay. I used a credit card and it was $21.10. I did get a confirmation email and they took my money. The product was never shipped to me. Wanted to charge me a fee to speak with someone about it.
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User's recommendation: Beware. It's a rip off company.

Francisco Yjp

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Verified Reviewer
| map-marker New Orleans, Louisiana

Never received order

I never received my order. They took $21.10 for the order and never shipped it to me. I called and Digital Supply USA wanted to charge me to speak with a customer service person. I lost $21.10 and they want to charge me to speak with someone from their company? It's a ripoff.
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User's recommendation: Beware. It's a ripoff company.

Jorge T Bwh

I haven't gotten my package yet!

Still waiting for my order.I placed on August 9th.and it posted on August 10th. My name : Jorge Tobon Email: jorgetobon813@***.com
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Preferred solution: Deliver product or service ordered

VICTORIA M Mym

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Verified Reviewer

Never received my order it's been 30 days and they're not responding back from email sent to them

Never received order haven't heard back from them tried to contact them several times by phone and email paid by my Visa already charged me and never sent order I would rate them a zero
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Loss:
$108
Cons:
  • Unreliable
  • Never received the order

Preferred solution: Full refund

Anonymous
map-marker Dayton, Tennessee

Charged my account

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Charge on my account but can't get no one to answer my emails. Phone numbers are a recording. Port customer service the worst I've ever seen.
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Patricia S Tqv

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Verified Reviewer

I ordered Natures Way Revitalization System on...

I ordered Natures Way Revitalization System on 3/3/23 for 47.31 and found out that it was no longer available. I was told on 3/30 that I would be refunded within 10 days and still NO refund. Please refund immediately. Patricia Scott artandpati@***t. net 805-528-**** landline
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Yolanda P Mfl

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Verified Reviewer

This is Yolanda speaking, my order is now out of stock do it has to refunded in a check form because that credit card is no longer available for use

My order is now out stock and so they haf to give me a refund but that credit card number has been changed so I would like to have the money back by mail in a check. I've complained about this but it seems like they don't care they just wanna get the money back where they took it from. I want my money back in mail ASAP. Please call me at 951783**** .
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Loss:
$39

Preferred solution: Full refund

Rasheeda B Ckg

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

I ordered a printer and paid an additional $19.00 dollars for a speedy 2 day shipping. That's exactly what I needed. I was then told that the item was not in stock and I would have to wait about 2.

It's about my refund. I paid an additional fee to get my item shipped in 2 days. I was then told it was out of stock and that I would have to wait 2 weeks. I asked for a refund and was told that it would take 5 business days fir a refund. I need the refund immediately so that I can get the printer in a couple of days
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Preferred solution: My money back immediately. I cannot wait five days fir a refund.

User's recommendation: Be truthful about your product

Annette W Bia

Digital Supply offers the poorest customer service I have ever experienced. It has been almost a year of countless contacts and the issue is still not resolved!

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I ordered an item and never received it. After months of effort on my part, they finally sent the item, which was the wrong item. I returned it for a refund, which has not come through after months of waiting. I have left countless messages and sent numerous emails, and the company never responds.
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Loss:
$10
Pros:
  • Price
Cons:
  • Customer service

Preferred solution: Full refund

User's recommendation: Don’t order from Digital Supply USA

John C Zla

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Verified Reviewer

Not an honorable company - cheated on refund of defective merchandise

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I ordered a new Samsung screen. It didn't work, and I sent it back with an RMA, insured thru the USPS, and well wrapped. Since they took so long to send the RMA, I checked them out on line and saw they had F ratings everywhere. I marked the screen unobtrusively so I could identify it later. They claimed it was broken physically when they received it. Now they will neither return the old screen so I can claim it or will they respond to my emails. No numbers are listed on their website, but one I was able to obtain is an answering device and they will not call back. I have complained to the FTC, the credit card company, the Attorney general, the post office and various complaint sites to warn people off.
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Loss:
$144
Cons:
  • Shifty and not completely honest
Reason of review:
Warranty issue

Preferred solution: Full refund

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